Refund Policy

Returns

Every BÂROFE piece is individually produced upon order, reflecting our commitment to considered craftsmanship and made-to-order production.

Due to the made-to-order nature of our collections, BÂROFE does not accept returns for changes of mind, except where required by applicable consumer protection laws. This does not affect customers' statutory rights regarding defective, damaged or incorrectly supplied products.

Exchanges

A one-time size or model exchange may be requested within 7 days of delivery.

To request an exchange, contact info@barofe.com with your full name, order number and reason for the exchange. Our team will provide further instructions.

Exchange Conditions

All items submitted for a standard exchange must meet the following conditions:

• Unused and unworn, with no signs of wear.

• Original tags intact and attached.

• Returned in their original packaging.

• Free from perfume, deodorant, smoke or other scents.

• Free from makeup, stains or fabric damage.

• Unwashed, untreated and unaltered.

Exchange Shipping Costs

Orders within Türkiye

For approved standard exchanges, the customer is responsible for shipping the original item back to BÂROFE. BÂROFE covers the shipping cost of the replacement item to the customer.

International Orders

For approved standard exchanges outside Türkiye, shipping costs in both directions are the customer's responsibility. Any applicable customs duties or import charges associated with a standard exchange are also the customer's responsibility.

Defective or Incorrect Items

Where an item is confirmed to be defective, damaged or incorrectly supplied, BÂROFE covers the necessary return and replacement shipping costs in both directions.

Damaged or Defective Products

Please inspect your order upon delivery. If an item arrives damaged, defective or incorrect, contact info@barofe.com as soon as possible, preferably within 48 hours, with your order number and photographs of the issue.

This notification timeframe does not limit any rights available under applicable consumer protection laws.

Once your request has been reviewed, our team will provide return instructions where necessary.

Returns Address

BÂROFE Moda Tekstil Ürünleri Sanayi ve Dış Ticaret Limited Şirketi

Meşrutiyet Mh. Şair Nigar Sk. No:6 A Blok Kat:1 Daire:10
34363 Şişli / İstanbul, Türkiye

Email: info@barofe.com

Please contact our team before dispatching any item for return or exchange.

Review & Refund

Returned items are inspected upon receipt. Where a refund is approved, BÂROFE processes the refund to the original payment method within 14 calendar days of confirmation.

Additional processing time may apply depending on the customer's bank or payment provider.

Refunds and shipping-related charges are handled in accordance with applicable consumer protection laws.

Proof of Purchase

Customers should provide their order number, invoice or other valid proof of purchase when requesting an exchange or reporting a defective product.